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๐Ÿ’ฌ Help center

Quick answers first, honest feature status below, a human at the end.

๐Ÿ‘คAccounts & sign-in

I forgot my password.

Use "Forgot password?" on the sign-in page โ€” a reset link goes to your account email. Nothing arriving? Check spam, and confirm you typed the address your account actually uses.

I was given a username and password by an admin.

That is an all-access account. Sign in normally โ€” a banner will remind you to set your own password in Settings, which you should do right away.

How do I delete my account?

Settings โ†’ Delete account. Your profile, drafts, and community activity are removed; published repositories are anonymized rather than deleted, so review records stay intact.

๐ŸŽŸ๏ธMembership & invitations

How do I become a member?

Through an invitation link from an active member or admin. Links expire 10 minutes after creation and work once. Accepting puts you in a review queue of up to 4 weeks.

Where do I see my queue status?

The membership page shows your position in line and when you joined the queue. We also notify you at every change.

What can I do without membership?

Plenty: read every published repo, download datasets, vote, comment, clap, and bookmark. Membership adds publishing, XP, the leaderboard, and posting.

โŒจ๏ธWorkspace & reviews

Where is the Workbench user guide?

The Documentation page (๐Ÿ“– in the sidebar, under Learn) covers the whole code environment: the SQL dialect with examples, the Python API, how data gets in, Run all, checks, and a Q&A. Every snippet there runs as-is in a block.

My SQL block won't run.

Check the left rail first โ€” it says whether the engine loaded and which datasets are in. If the engine is fine, the error under the block names the problem; the Documentation page lists the usual suspects, including MySQL habits that need one-line fixes here.

How long does review take?

Reviews are done by humans in submission order. Priority review (coins) moves you up the queue โ€” it never changes the verdict.

My submission needs changes โ€” is that bad?

No, it is the normal path to publication. Read the reviewer's note, revise in the workspace, and resubmit.

๐Ÿช™Coins & XP

How do I get coins?

You start with 50, and each published project earns 15. Buying coin packs is not available yet โ€” the prices you may see are upcoming, not active.

Where did my coins go?

The coins page shows your full ledger โ€” every earn and spend, with a reason on each line. If something looks wrong there, contact support with the entry date.

What is XP and how is it different?

XP is reputation: published work, posts, helpful activity. It sets your rank and leaderboard place and can never be bought or spent. Coins are the opposite: spendable, never reputation.

๐Ÿšฆ Feature status โ€” the honest table

Live
SQL in the workspace
Fully working, runs in your browser (DuckDB).
Live
Python in the workspace
Runs in your browser (pandas, numpy, matplotlib). The first run downloads the runtime once, then it is cached.
Live
Automatic task checks
๐ŸŽฏ checks grade task answers instantly in your browser. Publication itself is still reviewed by a human.
Live
Weekly leaderboard seasons
The board resets every Monday; all-time stays alongside.
Live
Streak freeze
Buyable with coins on the coins page.
Live
Priority review
Buyable with coins when submitting.
Not yet
Luci (AI assistant)
Not available yet. It will appear in the workspace when it is ready.
Live
Buying coin packs
No payment processor connected for coins โ€” nothing can be bought yet. (Premium tracks are separate and live.)
๐Ÿ“ฎ
Still stuck? A human reads every message.
Write to support@lucidplexus.com with what you tried and what happened.
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